FAQ
Preview & Revision POLICY We understand that sometimes you may have something specific in mind as well as expectations that we may not always meet. Thu...
Thu, 14 Oct, 2021 at 10:02 AM
Once the illustration has been approved, we will send you a google drive link to your file. You can download your files from there for you to DIY print. Pl...
Thu, 14 Oct, 2021 at 10:03 AM
Where can I print the artwork? 1. Print at home! This is the quickest and easiest way if you know how to use your printer. You can use an inkjet or las...
Thu, 14 Oct, 2021 at 10:04 AM
For rush order, its 24hrs. For regular order, it's 3 business day. **This may change during sale period, festive season and other celebrations such as ...
Thu, 14 Oct, 2021 at 10:04 AM
Simply leave a detailed message to us for your revision request and allow 2-3 business days for the revision to be completed. ** It may take longer than usu...
Thu, 14 Oct, 2021 at 10:06 AM
Yes, if you would like to submit a new photo, we have to restart your artwork from scratch. We charge an additional reworking fee of $39 per character. ...
Thu, 14 Oct, 2021 at 10:06 AM
Of course! You can have as many as you want in one portrait. Check out our website! https://pawtraitstudio.com.au/
Thu, 14 Oct, 2021 at 10:07 AM
We are honoured to create portraits for our furry friends that sadly passed away. It’s a perfect tribute to celebrate their lives. Check out our website...
Thu, 14 Oct, 2021 at 10:07 AM
Due to the custom nature of these products, customised products are non-refundable and cannot be returned. Feel free to contact us for any dramas. If somet...
Thu, 14 Oct, 2021 at 10:08 AM
Yes! We have created portraits for unique pets around the world. From turtles to cows to chicken! Anything! Check out our website! https://pawtraitstudi...
Thu, 14 Oct, 2021 at 10:08 AM